You have the right to confidentiality under the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence (the Disability
Discrimination and the Race Relations Acts may also apply).
We also comply with the NHS Code of Practice on Confidentiality and pharmacists have requirement under their professional Code of Ethics to keep records about you confidential, secure and accurate.
All of our staff contracts of employment contain a requirement to keep patient information confidential.
Our guiding principle is that we hold your records in strict confidence.
Your right to view your health record.
You have the right to ask for a copy of all pharmacy records about you.
There may be a charge to have a printed copy of the information held about you. Your request must be made in writing to the pharmacy holding your
information. We are required to respond to your request within 40 days.
You will need to give adequate information in order for pharmacy staff to identify you (for example, full name, address and date of birth). You will be required to provide ID, for example a passport, full driving license or credit/debit card before any information is released to you.
If you think any information we hold on you is inaccurate or incorrect, please let us know.