We dispense NHS and private prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of
medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.

Our Pharmacies can collect your prescriptions from any medical practice in its area. We can also submit a prescription request for you for repeat prescriptions. You can phone us or contact us, using the prescription ordering page on this website, to put in your prescription request for you. This may take a number of days to be received back from your doctor. Once we have received the prescription we will normally dispense it on the same day for you. Please complete the sign-up form on this website to use this online service. Alternatively, you can also send an e-mail to your branch to request your prescriptions. With this service, you don’t have to visit or contact your GP practice for repeat prescriptions.

We also offer a FREE delivery service from each of our pharmacies. Please just ask when requesting your prescription from us. Each branch will deliver your medication FREE OF CHARGE in their local area. Please check with your branch if you live within the delivery area of the pharmacy.

A new way to get your medicines and appliances

The Electronic Prescription Service (EPS) is a NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What doses this mean for you?

• if you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
• You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
• You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
• The Electronic Prescription Service (EPS) involves the electronic transmission of prescriptions safely and securely from your Doctor to the Pharmacy.
• You can nominate any pharmacy or dispensing contractor who is able to offer the service. You do not have to nominate a pharmacy close to your doctors surgery.
• Once you have nominated a pharmacy your prescriptions will be sent there automatically when they are generated by your doctor.
• You can decide not to use your nominated pharmacy for a individual prescriptions but you must make this clear to the prescriber (otherwise it will automatically be sent to the nominated pharmacy or dispensing appliance contractor).
• You can set, change or cancel your nominated pharmacy or appliance contractor at the doctors surgery or any dispensing contractor at any time; even if you are part way through a repeat dispensing cycle, in which case any prescriptions which have not been downloaded before the change of dispenser will be accessed by your new nominated pharmacy or appliance contractor.
• Usually your nominated pharmacy will be able to obtain the electronic prescription in advance so that your medicines will be ready when you go to collect them. You may opt to have them delivered to you.
• if you go to a different pharmacy (without changing nomination beforehand) there may be delays in accessing the electronic prescription.
• You may choose to have a paper prescription instead of an EPS electronic prescription. However, if this is the case nomination cannot be used.

We can dispense NHS repeat dispensing prescriptions issued by doctor. Ask us for more information about this service.

This service is for customers prescribed with new medicines, who may find it difficult to understand when and how to take them properly. This includes those taking medicines for:

• Asthma
• Lung conditions, such as COPD, chronic bronchitis and emphysema
• Type 2 Diabetes
• High blood pressure
• Conditions where you take a medicine to control the way your blood clots (anticoagulants or antiplatelet medication)

The pharmacist will arrange a series of one to one or telephone consultations with you to discuss any issues or questions that you may have with your new medicine.

It is easier to stop smoking and stay off cigarettes with trained support than it is by going it alone. We offer advice, progress monitoring and can supply nicotine replacement therapy.

In many of our branches, NHS funded smoking cessation support is also available where it is commissioned locally. If you use this service then nicotine replacement therapy (such as patches, gum, lozenges and sprays) can be provided free of charge if you do not pay the NHS prescription tax. Of course, regular ongoing counselling is also provided as well as regular breath tests.

We know it is not easy to give up but we are there to help you in a positive and an encouraging way.

Why not call into your local branch and ask about help with quitting smoking?

If appropriate the pharmacist can sell the “Morning After Pill”. Please ask to speak with the pharmacist in private. In some pharmacies this service is available free of charge where it is funded by the NHS locally.

The pharmacist and our trained assistants are available to advise on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life such as advice on how to stop smoking or a healthy diet.